Terms and conditions of use

TERMS OF SERVICE

1. Scope

The following terms and conditions apply to all orders placed through our online shop www.bitoti.shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.

With respect to entrepreneurs, these terms and conditions also apply to future business relationships without having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly agreed to them.

2. Contractual partner, Conclusion of Contract

The purchase contract is concluded with Bitoti.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

 3. Contract language, contract text storage

 The languages available for the conclusion of the contract are German and English.

We save the contract text and send you the order data and our terms and conditions by email. You can see the contract text in our customer login.

4. Delivery Terms

In addition to the specified product prices, shipping costs are added. You can find out more about the shipping costs from the offers.

We only deliver by shipping. Unfortunately, a self collection of the product is not possible.

5. Pay

The following payment methods are generally available in our online shop:

Credit card

When you place your order, you also send us your credit card details.
After your legitimation as a legitimate cardholder, we request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction is carried out automatically by the credit card company and your card is debited.

PayPal 

In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After placing the order in the online shop, we ask PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal after sending the goods. You'll get more information during the ordering process.

Sofort

After placing the order, you will be forwarded to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have an online banking account with PIN / TAN procedure that has been activated to participate in Sofort, legitimize yourself accordingly and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards and your account will be debited. 

Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Invoice: The payment period is [14] days from the dispatch of the goods / ticket / or, for other services, the provision of the service. The full billing terms for the countries where this payment method is available can be found here: Germany, Finland, Great Britain, the Netherlands, Norway, Austria, Sweden, Switzerland.
• Installment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments at the conditions specified in the checkout. The installment payment is due at the end of the month after Klarna sends a monthly invoice. You can find more information about the installment purchase including the general terms and conditions and the standard European information for consumer credit for the countries where this payment method is available here (only available in the specified countries): Denmark, Germany, Finland, Great Britain, Norway, Austria, Sweden
• Sofortüberweisung: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited immediately after placing the order.

The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna as part of the initiation of the purchase and the execution of the purchase contract for the purpose of address and credit check. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here. General information on Klarna is available here. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations.

 6. Retention of Title

The goods remain our property until full payment.
For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been paid in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance in the amount of the invoice - regardless of a connection or mixing of the reserved goods with a new item - and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

Transport damage

For consumers:
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to file a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

For entrepreneurs:
The risk of accidental destruction and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the dispatch. The obligation to inspect and give notice of defects, which is regulated in § 377 HGB, applies to merchants. If you omit the notification regulated there, the goods are deemed to be approved unless there is a defect that was not recognizable during the inspection. This does not apply if we have maliciously concealed a defect.

8. Warranties and guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints and complaints from Monday to Friday from [8:00 Uhr] To [18:00 Uhr] on the phone number +49 (0) 69 17 50 69 75
as well as by E-Mail unter service@bitoti.shop and whatsapp +49 (0) 69 17 50 69 75

9. Liability

We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health,
• in the event of an intentional or grossly negligent breach of duty,
• in the case of a guarantee promise, if agreed
• as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which can typically be expected. In addition, claims for damages are excluded.