Shipping and Delivery

SHIPPING COSTS: 

Germany and Eu countries:
(Germany, Belgium, Luxembourg, Netherlands, Czech Republic, France, Great Britain, Italy, Austria, Sweden, Poland).

To calculate the shipping costs exactly, place the item in the shopping cart. Then go to the order process. After you have entered your delivery address, the shipping costs will be displayed.

The shipping costs include preparation, loading and packaging fees as well as postage costs. The shipping costs are displayed at checkout after the delivery address has been entered.

No pickup!

Delivery time: 

We try to deliver the order to you as soon as possible. However, we do not always succeed in this. If we cannot meet this delivery time for any reason, we will of course inform you as soon as possible.

Dispatch time: We need this time to process your order and send it to the transport service: 1-4 working days after receipt of payment.

Transport Time: This is determined by the transport service the buyer selects for shipping. Usually 2-10 days. The transport service determines whether work is carried out on public holidays and weekends.

Delivery time: The time it takes for the goods to arrive at the customer. Delivery time = shipping time + transport time. (on average 3-14 days)

Our forwarders are DPD, GLS, UPS, Deutsche Post, HERMES, DHL. We will provide you with a tracking number for order tracking as soon as we have it. You can find this in your Koto area -> History and details of your orders

PACKAGE TRACKING:

Each order has its own tracking number. Every shipment can be tracked with this number. The following URLs can be used:

• TNT: Link to TNT
• DHL: Link to DHL
• GLS: Link to GLS
• UPS: Link to UPS
• SEUR: Link to SEUR
• Correos: Link to Correos